Refund & Return Policy – Shieldn Security
At Shieldn Security, customer satisfaction is our priority. We strive to provide reliable products and professional technical support services. If you are not satisfied with your purchase, you may be eligible for a refund under the following conditions.
Refund Eligibility
Refund requests may be approved in the following circumstances:
- Duplicate or accidental charges.
- Payment was successfully processed, but the purchased service was not delivered.
- A reported technical issue could not be resolved by our support team after reasonable troubleshooting and verification.
Refund Request Period
All refund requests must be submitted within 7 days from the original purchase date. Requests received after this period may not qualify for a refund.